Refund Policy
Refund Policy
At CourageFitnessNYC, we are committed to providing high-quality online fitness coaching and digital services. Please read this Refund Policy carefully before purchasing any program or subscription.
Digital Services & Online Coaching
All services provided by CourageFitnessNYC are digital and delivered online, including but not limited to coaching programs, training plans, assessments, and ongoing support.
Because of the personalized nature of online coaching and immediate access to digital materials, all sales are final once services have begun.
Eligibility for Refunds
Refunds may be considered only under the following circumstances:
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You request a refund before any coaching services, assessments, or digital materials have been delivered
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A technical error results in duplicate or incorrect charges
Once onboarding, program access, or coaching communication has started, refunds will not be issued.
Subscriptions & Recurring Payments
For subscription-based services:
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You may cancel future billing at any time through your account or by contacting us
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Cancellation prevents future charges only
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No refunds are issued for partially used billing periods
No Guarantees Clause
CourageFitnessNYC does not guarantee specific fitness or body composition results. Outcomes depend on individual effort, consistency, adherence, and personal circumstances. Refunds will not be granted based on results or lack thereof.
Chargebacks & Disputes
If you have a concern or issue with your purchase, please contact us directly before initiating a chargeback or dispute. Unauthorized chargebacks may result in termination of services.
Contact Information
If you have questions about this Refund Policy or believe you qualify for a refund under the terms above, please contact us at:
Email: Courage@couragefitnessnyc.com
Website: www.couragefitnessnyc.com